What Your Privacy Policy Covers in Practice
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser, contact support, or use wallet services connected to the account. We may record account identifiers, login events, device details, selected language, support messages, and transaction references needed to
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check a payment status. A DANA, OVO, GoPay or QRIS reference helps us match a receipt without requiring us to store your wallet password. Bank transfer and virtual account records can also be retained for reconciliation. We use this data to provide account access, investigate unusual
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sign-in activity, answer privacy requests, and meet applicable legal duties. You can ask what data is held about you and request a correction through support. Access and processing depend on local law, and some records may remain where a legal, security, or accounting reason requires retention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.